Disaster Preparedness and Response for Nurses
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Disaster Preparedness and Response Case Study



Meet the Author


Authors Laurie Willshire, RN, MPH
Susan B. Hassmiller, RN, PhD, FAAN
Kathleen A. Wodicka, RN, BSN
Contact Hours 2 contact hours
Target Audience:
Practicing nurses and nursing students
Purpose/Goal: To provide nurses with an overview of their role in responding to a weapons of mass destruction/terrorism (WMD/T) event or other disaster.
   
Objectives Response Protocols
Instructions Nurses' Response and Plans
Introduction References
What is a Disaster? TEST QUESTIONS
Public Health Impact  

Sigma  Theta Tau International is accredited as a provider of continuing education in nursing by the
American Nurses Credentialing Center's Commission on Accreditation.

 

Learner Objectives: Upon completion of this case study, the learner will be able to:

  1. Discuss the role of the nurse in disaster preparedness and response.
  2. List resources that can help nurses become better prepared to respond to WMD/T and other disasters.
  3. Provide information to patients/clients/colleagues that will help them be better prepared for a disaster.
  4. Describe how local/state/federal agencies and organizations might respond to a disaster.

 

Meet the Authors

Laurie Willshire, RN, MPH
Laurie is a senior associate for nursing development with the American Red Cross Office of the Chief Nurse. She has 25 years of experience with disasters and issues relating to disaster health, including serving on national disaster relief operations, and providing technical guidance to Red Cross field units. A Red Cross national instructor, she has served as a subject matter expert for the development of Red Cross disaster health services courses.She earned a Bachelor of Science in Nursing from Florida State University and a Master of Public Health from the Johns Hopkins School of Hygiene and Public Health. She is a member of Sigma Theta Tau International.


Susan B. Hassmiller, RN, PhD, FAAN
Susan Hassmiller is a Senior Program Officer at The Robert Wood Johnson Foundation in Princeton, New Jersey. The Foundation is the largest Foundation devoted solely to addressing the health and health care needs of all Americans. She has worked in public health at the state and federal levels and has taught public health nursing at University of Nebraska-Lincoln and George Mason University in Virginia. Dr. Hassmiller has been an American Red Cross volunteer for over 27 years and is currently serving as Chair of the Disaster Services Committee of the National Board of Governors. She is the 2002 recipient of the Ann Magnassun Award, the highest award given to a nurse in the Red Cross and the Clara Barton Award from the Central New Jersey Chapter of the American Red Cross. She holds a Bachelor of Science in Nursing and a Masters in Health Education from Florida State University, a Masters in Community Health Nursing from the University of Nebraska Medical Center, and a Ph.D. from George Mason University.

 

Instructions

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Introduction to the case:
Four nurse colleagues, all from different health care settings, meet weekly for lunch. Anne is a family nurse practitioner who has elementary-age children and sees clients part time in a large family practice medical office. Beth is a BSN-prepared nurse who works full time in a large community hospital emergency department. Claire is a doctorally-prepared nurse who is a full professor of child psychiatric nursing at the city university. Dawn is a BSN-prepared nurse who works part-time in home health care, volunteers with hospice, and has married children who live out of state.

Following the September 11, tragedy their conversations frequently focused on what their response responsibilities should be in the future for a WMD/T attack or any other large-scale disaster. They admitted that family members, neighbors, clients, and patients have asked them about their role as nurses, but they were unsure just how to answer.

As one of the most trusted professions in America, nurses are uniquely positioned to provide information regarding disaster preparedness to the community. Additionally, their special knowledge, skills, and abilities make them key providers of disaster relief services, especially in relation to meeting the health needs of victims and workers.

After a couple weeks of being frustrated at their lack of knowledge Anne, Beth, Claire, and Dawn decided to prepare themselves to address the concerns and answer the questions of their family members, neighbors, and clients, or at least direct them to appropriate resources. Dawn volunteered to search the Web for resources and information. Two weeks later, Dawn arrived at lunch with a folder full of papers. The nurses were absolutely amazed at the amount of information Dawn had gathered!

What is a Disaster?
While numerous definitions of disaster exist, Noji (1997) suggests that health care providers should define disaster based on how it impacts health and health services. From a health care standpoint, the type and timing of a disaster event are predictors of the types of injuries and illnesses that occur. In the United States, disasters for which there are periods of prior warning, such as hurricanes and slow-rising floods, generally tend to have fewer injuries and deaths during the impact phase. Those disasters with little or no advance notice, such as many WMD/T events or natural disasters such as earthquakes, will often have more casualties, since victims have little time to make preparations or to evacuate the endangered area before disaster strikes. Specific injuries and illnesses will depend on the type of disaster. Those with warnings carry their own dangers, since individuals can be injured attempting to prepare for the disaster or while evacuating. In the post-disaster phase, the threat shifts to clean-up injuries, which can be quite common after widespread disasters such as hurricanes. While communicable disease outbreaks following disasters are not common in the United States (Noji, 1997), chronic health conditions (such as cardiovascular disease and respiratory problems) can be aggravated. Stress-related symptoms can also occur during any phase of a disaster.

Public Health Impact:
Disasters have the potential to significantly affect the public health of a community. While medical facilities can sustain direct physical damage from a disaster, access to medical care can also be disrupted due to road closures, traffic jams, gasoline shortages, phone and utility outages, overworked health personnel, and other problems. Resources, such as food, water, and medicines, may be depleted or unable to be accessed due to infrastructure damage. Rumors may be rife during this time, easily started yet difficult to stop. Disasters also have a significant psychological impact, with communities and individuals moving through discrete psychological stages post-disaster.

Response Protocols:
When a WMD/T or other significant disaster occurs, the first response will occur at the local level with the mobilization of the Emergency Medical System (EMS), police, fire, and other identified responders. Hospitals, (American Hospital Association and Joint Commission on Accreditation of Health Care Organizations) medical facilities, and public health agencies will activate their disaster plans; the county or city Emergency Operations Center (EOC) will open; and the American Red Cross and other voluntary agencies will respond. These local activities are mirrored at the state level, where the state EOC will be activated and staffed by state emergency management and representatives from various state agencies (such as public health) and the American Red Cross. Large-scale disasters, such as might occur with a WMD/T attack, will also result in a response by Federal Emergency Management Agency (FEMA) and will likely involve activation of the National Response Plan (NRP)

Initial health response activity will come from local health care providers and facilities as well as public health agencies. State health agencies will quickly become involved to the extent called for in the state disaster plan. On a national level, the Department of Health and Human Services is responsible for the health and medical portion of the FRP and will coordinate the provision of federal health and medical assistance to supplement the efforts of the affected state and local governments. One aspect of the federal health response is the National Disaster Medical System (NDMS). The American Red Cross and other voluntary agencies and organizations also provide assistance. Although the Red Cross is the only voluntary organization named in the FRP, its activities are not dependent upon activation of the FRP. The Red Cross provides a broad spectrum of assistance during a disaster, including food, clothing, shelter, health services, and mental health services.

Nurses can be optimally prepared for a disaster of any type by being aware of community hazards and vulnerabilities, as well as being familiar with the community health care system and its level of preparedness.

It is essential that nurses have a personal and family disaster plan – it’s difficult to provide care to others when one is concerned about the safety of one’s family.

Nurses should be familiar with the disaster plan at their workplaces, including their role in its execution. It is also important to increase one’s knowledge base, especially in relation to bioterrorism, since nurses may be called upon to educate patients and community members.

Finally, volunteer nurses are always needed by the Red Cross and other community agencies, and the best time to sign on as a volunteer is before a disaster strikes, while there’s time to be appropriately oriented and have one’s license and credentials verified.

Numerous resources exist for nurses who wish to become better prepared to respond to disaster events such as terrorist attacks. For information on personal and community preparedness, consider obtaining community disaster education materials from the American Red Cross or other organizations. One can also contact emergency management to review a local community’s disaster plan to determine hazards, the role of various agencies and organizations, and other key information. It’s also imperative that every nurse be familiar with his or her employer’s disaster plan. Health information may also be easily obtained, although one must be sure that the information source is reputable, especially if it involves WMD/T. Nurses can take advantage of continuing education offerings, including seminars, conferences, and online or printed journal articles. Organizations such as the Red Cross also provide education/training opportunities. Finally, nurses should realize that they will be viewed as potential sources of accurate information by their families, friends, and communities, and should take steps to become as knowledgeable as possible about disaster preparedness and response.

Nurses’ Response and Plans:

Though delighted at the quality of the information, the nurses initially were overwhelmed by the quantity and scope! Then Beth quoted, “Let’s divide and conquer.” They each decided to formulate a manageable action plan based on their own nursing expertise, employment situation, and family needs and then utilize the relevant information.

Anne said, “I am interested in plans and preparations for families. I could put information in a brochure or flier and distribute it at the family practice clinic -- and maybe through my children’s school parent teacher organization.”

“Great idea. Don’t forget your neighborhood organization. And I’d like copies to share with my grown children and their families,” said Dawn.

“I want to divide my energy between my place of employment and my community,” said Beth. “I know the hospital emergency department will be overwhelmed. I’ll offer to look into the hospital’s disaster plan – see if it needs updating and if the staff needs in-service training on the policies and procedures. In addition, I’d also like to do something in the community at large.”

“Why not talk to the American Red Cross about recruiting nurses from your hospital for the emergency response team?” suggested Claire. “I am going to contact members of my school’s curriculum committee and see if the nursing courses need to be included or updated on disaster preparedness and response. And I’ll contact the leaders of the student nurse association about the American Red Cross opportunities for student nurses.”

“Would you also find information about the psychological impact of disasters on children and families? I would like to add that to the information I put together for parents,” said Anne.

Claire agreed to that. She is going to call the mayor’s office and inquire about the plans the city government has for disaster preparedness and response. She said she would be willing to volunteer if assistance is needed.

Dawn said that she will show Anne’s family disaster planning information to her managers at the home health care agency and hospice and anticipates that they will distribute it to their clients. She will offer to provide in-service training for the staff at both of the agencies about the effects of a disaster on chronic health conditions. Her neighbor is a parish nurse, and Dawn will offer to include her in all her plans and activities.

“Let’s all talk to our nurse managers about arranging continuing education for our co-workers on disaster preparedness and management. So much valuable information is available online, we can encourage the facilities we work in to make it available to every nurse employee,” suggested Beth. “And let’s meet for lunch next week to see how we are doing.”

References

American Academy of Pediatrics (n.d.). Children, terrorism, & disasters. Retrieved November 5, 2002, from http://www.aap.org/terrorism/index.html.

American Academy of Pediatrics (2004). Family readiness kit. Preparing to handle disasters. Retrieved January 14, 2004, from http://www.aap.org/family/frk/frkit.htm.

American Medical Association (2004). Bioterrorism articles. Journals of the American Medical Association. Retrieved January 14, 2004, from http://pubs.ama-assn.org/cgi/search?fulltext=bioterrorism&submit.x=16&submit.y=7.

American Red Cross (2001a). Disaster services. Retrieved November 5, 2002, from http://www.redcross.org/services/disaster/beprepared/.

American Red Cross (2001b). Family disaster planning. Retrieved November 5, 2002, from http://www.redcross.org/services/disaster/beprepared/familyplan.html.

American Red Cross (2001c). Terrorism—preparing for the unexpected. Retrieved October 22, 2002, from http://www.redcross.org/services/disaster/keepsafe/unexpected.html.

American Red Cross (2002). In the news. Retrieved November 5, 2002, from http://www.redcross.org/.

American Red Cross (2004a). Nursing. Retrieved February 9, 2004, from
http://www.redcross.org/services/nursing/0,1082,0_327_,00.html.

American Red Cross (2004b). Disaster Services. Retrieved February 9, 2004, from http://www.redcross.org/services/disaster/0,1082,0_319_,00.html.

Arizona Department of Health Services (2001). Definition of bioterrorism. Epidemiology and surveillance. Retrieved November 5, 2002, from http://www.hs.state.az.us/phs/edc/edrp/es/bthistor1.htm.

CMHS (2003). Self-care tips for emergency and disaster response workers. Retrieved January 14, 2004, from Substance Abuse and Mental Health Services Administration, The Center for Mental Health Services, U.S. Department of Health and Human Services Web site: http://www.mentalhealth.org/publications/allpubs/KEN-01-0098/.

FEMA.gov (2003a). Are you ready? A guide to citizen preparedness. Retrieved May 6, 2003, from http://www.fema.gov/areyouready/.

Hassmiller, S.B. (2003). Disaster management. In M. Stanhope, & J. Lancaster, (Eds.), Community health nursing. St. Louis, MO: Mosby.

hospitalconnect.com (2004). Resources, hospital readiness, response, and recovery resources. Disaster readiness. Retrieved January 14, 2004, from American Hospital Association Web site: http://www.hospitalconnect.com/aha/key_issues/disaster_readiness/resources/HospitalReady.html.

Joint Commission International Center for Patient Safety (2007). Emergency Preparedness. Retrieved April 16, 2007 from http://www.jcipatientsafety.org/14886

Light, C.H. (2003). Statement of Catherine H. Light, Director, Terrorism Coordination Unit, Office of the Director, Federal Emergency Management Agency. Retrieved April 29, 2003 from http://www.fas.org/spp/starwars/congress/1997_h/h971104l.htm

MEDLINEplus (2004). Disasters and emergency preparedness. Retrieved January 14, 2004, from U.S. National Library of Medicine Wed site: http://www.nlm.nih.gov/medlineplus/disastersandemergencypreparedness.html.

MMWR (2002). Rapid assessment of injuries among survivors of the terrorist attack on the World Trade Center—New York City, September 2001. Morbidity and Mortality Weekly Report, 51(01), 1-5. Retrieved November 5, 2002, from Centers for Disease Control Web site: http://www.cdc.gov/mmwr/preview/mmwrhtml/mm5101a1.htm.

National Association of School Psychologists (n.d.). Resources. Retrieved November 5, 2002, from http://www.guidancechannel.com/default.aspx?index=889&cat=13.

National Center for PTSD (2007). Effects of traumatic stress in a disaster situation. Retrieved January 14, 2004, from, http://www.ncptsd.va.gov/ncmain/ncdocs/fact_shts/fs_effects_disaster.html?opm=1&rr=rr53&srt=d&echorr=true

National Institute of Mental Health (2001). Helping children and adolescents cope with violence and disasters. Retrieved November 5, 2002, from National Institutes of Health, Department of Health and Human Services Web site: http://www.nimh.nih.gov/health/publications/helping-children-and-adolescents-cope-with-violence-and-disasters-what-parents-can-do.shtml.

NDMS (2003). Retrieved January 15, 2004, from Office of Emergency Preparedness Web site: http://ndms.dhhs.gov/.

New York State Office of Mental Health (2001). Crisis counseling guide. Retrieved November 5, 2002, from http://www.crisiscounseling.com/Handouts/WhatIsCrisisCounseling.htm.

Noji, E.K. (Ed.)(1997). The Public Health Consequences of Disasters: New York, NY: Oxford University Press.

Noji, E.K. (2000). The public health consequences of disasters. Prehospital Disaster Medicine, 15(4), 147-157. Retrieved November 5, 2002, from http://www.ncbi.nlm.nih.gov/entrez/query.fcgi?cmd=Retrieve&db=PubMed&list_uids=11227602&dopt=Abstract.

Nursing Spectrum (2003). Public Ranks Nurses #1 for Honesty, Ethics. Retrieved January 14, 2004, from http://nsweb.nursingspectrum.com/NurseNewsEzine/item.cfm?ID=1330.

Resources for Parents & Teachers (n.d.). Terrorism-related resources. Retrieved November 5, 2002, from FEMA for Kids Web site: http://www.fema.gov/kids/teacher.htm#terror.

Songer, T. (1999). Definition of a disaster. Epidemiology of Disasters. Retrieved September 26, 2002, from http://www.pitt.edu/AFShome/e/p/epi2170/public/html/lecture15/sld007.htm.

United States Department of Health and Human Services (2003). Disasters and emergencies. Retrieved November 5, 2002, from http://www.hhs.gov/disasters/index.shtml.

U.S. Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA). (2006). Response. Retrieved April 16, 2007 from http://www.fema.gov/government/response.shtm

U.S. Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA). (2006). National Response Plan. Retrieved April 16, 2007 from http://www.dhs.gov/xprepresp/committees/editorial_0566.shtm

University of Pittsburgh (2003). Center for Biosecurity of the University of Pittsburgh Medical Center (UPMC). Retrieved January 14, 2004, from, http://www.upmc-biosecurity.org/.

Veneema, T.G. (ed.) (2003). Disaster Nursing and Emergency Preparedness for Chemical, Biological, and Radiological Terrorism and Other Hazards: New York, NY: Springer Publishing Company, Inc.

Test Questions

Please select the correct answer for each of the following questions. If you answer 80% or more correctly, you will be given the opportunity to register for continuing education credit. After receipt of the registration information and fee, you may print a continuing education certificate.

Question 1

Of the following disasters, which is likely to have the fewest injuries or deaths during the impact period?

Earthquake
Tornado
Slow-rising flood
WMD/T event

Question 2

A large disaster can affect the public health of a community in which of the following ways?

Disruption of sewage and sanitation systems
Damage to health care infrastructure
Depletion of resources, including medicines
All of the above.

Question 3

Which of these disasters is least likely to result in activation of the National Response Plan?

A massive earthquake in California
An apartment complex destroyed by fire in Boston
Record flooding in several Midwest states due to torrential rains
A bomb explosion that spreads radioactive materials in the heart of Washington, D.C.

Question 4

Under the National Response Plan, which is the lead agency for the health and medical response?

Department of Health and Human Services
American Red Cross
American Hospital Association
Environmental Protection Agency

Question 5

Support agencies to the ESF 8 include which of the following?

Department of Defense, American Red Cross, and Department of State
American Red Cross, Department of State, and Department of Agriculture
Department of State, Department of Agriculture, and Department of Defense
Department of Agriculture, Department of Defense, and American Red Cross

Question 6

National Response Plan ESF #8 has responsibility for which of the following activities?

Mental health care, feeding and sheltering, and veterinary services
Feeding and sheltering, veterinary services, and vector control
Veterinary services, vector control, and mental health care
Vector control, mental health care, and feeding and sheltering

Question 7

Which of the following would be the most useful to a neighbor with small children who is asking for disaster preparedness information?

CDC Web site for health professionals
American Red Cross disaster preparedness information
Johns Hopkins bioterrorism Web site
Journal of the American Medical Association (JAMA) bioterrorism articles

Question 8

According to the New York State Office of Mental Health, which of the following individuals would you anticipate to be most vulnerable to disaster-precipitated stress?

A divorced young female in good health who lives with her parents
A married young male who is diabetic
A widowed elderly female who is diabetic and who lives alone
A married elderly male who is diabetic

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